For Roofing, Restoration & Public Adjusting Firms

Full-Time Claims Specialists & Ops Managers for Roofing, Restoration & Public Adjusters

Edge places and trains full-time Virtual Assistants so your claims get paid and your business runs on systems — not your time.

▸ Watch: How Edge works in 3 minutes

Start in 7 days · 30-Day Activation Guarantee · No obligation · Roofing, Restoration, Public Adjusting only

Trusted by operators at

Elite Exteriors CLESOS Water & Fire RestorationBluePrint ClaimsNeighbors Choice RoofingLa Bendicion ConstructionBuiltMoore ContractingHomeworks RestorationLion's Den Public AdjusterTop NotchA-Team Construction UnlimitedAllied Public AdjustersCR3 American ExteriorsCaptain Clean RestorationClaim CraftersClaims Crafters USADeer Creek ConstructionDay & Night RestorationElement RoofingEvolved ExteriorsHometown RoofingHometown Roofing & RestorationJ & M RoofingJimmy Garza Emergency Water RemovalJustice Public AdjustersLawton Construction & RestorationLegacyLegendary ServicesM&W Roofing of BourbonnaisMinutemen PackoutMorse Public AdjustersMr ElectricNew Image RestorationNew Spark SolutionsNew Life ContractingOpenBox RoofingPALCO ClaimsPanda AdjustersPhoenix Roofing and RepairPinnacle WindowsRapid Response RestorationRed Beard RoofingRedbird Roofing & ExteriorsRemiRevival ReconstructionRoofing ForceSentinel PacificStanley Roofing ChicagoTrident Construction GroupVictory Claim Services

Pick Your Biggest Pain

Where is money & time leaking out?

Two distinct hires. Pick the one that fixes your bottleneck first.

Claims EVA

Still Working Claims At 11pm?

  • Still at your computer finishing estimates or coordinating claims at 11pm when you should be with the family.
  • You tried to hire — but found yourself training, reviewing, training more, redoing the work, then firing… only to start the hamster wheel of hiring and training all over again.
  • You sit on hold with the carrier for 45 minutes just to get voicemail and no callback.
  • A/R on claims collections is growing, claims aren't progressing, and employees are asking for more money.
EdgeOS Ops Manager

You're The Only Brain In The Business?

  • Constantly hiring, training, getting disappointed, firing, starting over? You don't have a people problem — you have a systems problem.
  • Someone's been with you a year and still asks permission for every little thing? Not their fault — you never gave them a way to decide without you.
  • Wake up saying "today I'll work on sales," and by 9 a.m. you're dragged into production, collections, and customer drama? This is for you.
  • You're not the bottleneck — you're the only brain, and everyone else is just hands. That's fixable.

Claims EVA — Primary Offer

Other Agencies Give You A Follow-Upper. We Give You A Claims Specialist.

Edge Virtual Assistants compare estimates, build supplements, and relentlessly follow up so your files don't die in inboxes.

Why Our Clients' Files Don't Sit At The Bottom Of The Pile

  • If an adjuster doesn't reply in 48 hours, we start daily follow-ups.
  • After day 3, we trigger 6 email touches per day.
  • Still no answer? We call their supervisor and escalate.
  • We compare carrier estimates against yours and build supplement packages.

Our files don't sit at the bottom of the pile. They move.

Your Claim's Journey With Edge

  1. Hour 0

    Claim filed. Adjuster contacted.

  2. Hour 48

    No reply → daily follow-ups begin.

  3. Day 3+

    6 email touches per day, every day.

  4. Day 5+

    Supervisor escalation by phone.

  5. Estimate in

    We compare carrier vs. yours, build supplement.

  6. Paid

    File closes — moves up the pile.

Led by Public Adjusters
  • Weekly group calls
  • 1-on-1 coaching
  • Online Academy
+ Claims Copilot AI

Every EVA has Claims Copilot for line items, rebuttals, and carrier pushback — so they push files forward faster than humans alone.

From $2,800 per 4-week cycle

30-Day Activation Guarantee

Hit the weekly claim-touch target or we refund / replace.

Operators using Edge EVAs

Real owners. Real results.

"Working with Edge has been a total game changer."

My company's productivity has nearly doubled since bringing on a VA. Edge's leadership and training make all the difference: they build lasting teams that truly fit your company culture.

Alexis, Victory Claim Services

Alexis

Victory Claim Services

"Edge truly stands out from every other VA company we've worked with."

Their training and onboarding process are unmatched. Our assistants came in ready to work from day one. The whole experience has been seamless.

Jeremy, Element Roofing

Jeremy

Element Roofing

"Edge helped me stop working 70-hour weeks."

They recruit, train, and integrate top talent into your business systems. The people they bring in are exceptional: I couldn't recommend them more.

Alex, Red Beard Roofing

Alex

Red Beard Roofing

"Hiring a VA with Edge was one of the best decisions I've made."

They attract top 5% talent from South America: proactive, intelligent people who multiply your time and impact. Edge VAs have transformed how I run my business.

Christopher, Justice Public Adjusters

Christopher

Justice Public Adjusters

Meet the bench · Real EVAs · Real work

Watch our Claims EVAs do the actual work

Estimating, supplementing, and claims support — recorded by the specialists themselves. This is the bench you're hiring from.

Ximena

Claims Specialist · Estimating & Supplementing

Oscar

Claims Specialist · Estimating & Supplementing

Nicolas

Claims Specialist · Estimating & Supplementing

M. Fernanda

Claims Specialist · Estimating & Supplementing

Marco

Claims Specialist · Estimating & Supplementing

Manuel

Claims Specialist · Estimating & Supplementing

Luis

Claims Specialist · Estimating & Supplementing

Liz

Claims Specialist · Estimating & Supplementing

Haydee

Claims Specialist · Estimating & Supplementing

EVA in action

Claims Specialist · Estimating & Supplementing

Jaime

Claims Specialist · Estimating & Supplementing

Diego

Claims Specialist · Estimating & Supplementing

Dafne

Claims Specialist · Estimating & Supplementing

Cesar

Claims Specialist · Estimating & Supplementing

Bernardo

Claims Specialist · Estimating & Supplementing

EVA in action

Claims Specialist · Estimating & Supplementing

EVA in action

Claims Specialist · Estimating & Supplementing

Alejandra

Claims Specialist · Estimating & Supplementing

Alejandro

Claims Specialist · Estimating & Supplementing

EVA in action

Claims Specialist · Estimating & Supplementing

EVA in action

Claims Specialist · Estimating & Supplementing

← swipe to see more of the team →

EdgeOS Ops Manager

You Don't Have A People Problem. You Have A Systems Problem.

An Operations Manager that installs your business operating system in 14 weeks, then stays full-time to keep it green.

You're stuck in the hiring/firing hamster wheel, the only brain in the building, dragged into every fire. EdgeOS ends that — by turning how you want things done into a machine your team plugs into.

14-Week EdgeOS Install

  1. S1

    Workflow Engines

  2. S2

    Playbooks & SOPs

  3. S3

    Scorecards

  4. S4

    Meeting Rhythm

  5. S5

    Decision Compass

  6. S6

    Hiring System

  7. S7

    Systems Handoff

The Role

A Full-Time EA/Ops Hybrid Who Turns Chaos Into Systems

  • Builds & maintains workflows
  • Owns scorecards & KPIs
  • Runs the meeting rhythm
  • Operates the Decision Compass

Owners who installed EdgeOS

"We finally have a calendar that runs the company instead of me running the calendar."

Marci

"My team stopped pinging me for every little decision."

Jeremy

"I can leave for a week and the machine keeps moving."

Alexis

Meet the bench · Real EVAs · Real work

Watch our EDGEos Ops Managers build & maintain structure into the business

Pipeline management, scheduling, vendor coordination, and systems oversight — recorded by the ops managers themselves.

Ops Manager EVA

Ops Manager · Pipeline & Systems

Ops Manager EVA

Ops Manager · Pipeline & Systems

Ops Manager EVA

Ops Manager · Pipeline & Systems

Ops Manager EVA

Ops Manager · Pipeline & Systems

How Working With Edge Works

Three steps. Then a full-time pro on your team.

01

Tell us your volume, team, and bottlenecks

15-min discovery call — claims load, team size, where the wheels are coming off.

02

We recruit, train, and place your Edge VA within 7 days

Claims EVA or EdgeOS Ops Manager — matched to your stack and workflow.

03

We keep coaching them weekly so they keep getting better

Weekly group calls, 1:1 coaching, scorecards. Your VA improves every month.

Real operators · Real results

Hear it from owners who hired Edge

Roofing, restoration, and PA shops talking — unscripted — about what changed after their EVA started.

Included with every EVA

Edge Claims Copilot

A Senior-Level PA in Your EVA's Pocket on Day One

Edge Claims Copilot is our custom AI claims advisor — trained on 10 years of work product from Hope Public Adjusters across Fire, Water, Residential Roofing, and multi-million dollar commercial losses. Your EVA shows up with senior-level instincts from day one.

Residential RoofingFire & SmokeWater & MoldMulti-Million $ CommercialHurricane & WindHail
copilot.edgevirtualassistants.com
Edge Claims Copilot — AI claims advisor agents
Copilot Claims Advisor screenshotAgents

Copilot Claims Advisor

Always-on senior PA. Strategy, policy language, estimating, and rebuttal tactics — plus Summary, Letter Writer, and Estimate Advisor agents.

Estimate Reconciliation screenshotCompare

Estimate Reconciliation

Drop in your estimate and the carrier's. Get gaps, missing items, pattern flags, and recommended actions in seconds.

Burden of Proof Builder screenshotBOP

Burden of Proof Builder

Answer a few questions — Copilot generates a precise, claim-specific intake → strategy → checklist → gap analysis → package.

Photo Report Builder screenshotPhotos

Photo Report Builder

Upload photos, add captions, reorder, and export a professional, branded PDF photo report ready for the carrier.

Weather Verification screenshotWeather

Weather Verification

Pull historical hail, wind, and tornado events by address or area for supplements, verification, and storm-affected prospecting.

Insurance Case Law Search screenshotCase Law

Insurance Case Law Search

Search real insurance court decisions by state, carrier, and issue type — bad faith, ACV, matching, appraisal, and more.

Day-One Advantage

10 years of PA expertise, instantly.

  • Your EVA doesn't have to learn claims from scratch — Copilot guides them through strategy, policy language, and carrier tactics in real time.
  • Trained on real Hope PA work product across Fire, Water, Roofing, and 7-figure commercial losses — not generic LLM guesses.
  • Faster supplements, sharper rebuttals, cleaner photo reports, and stronger position letters — without hiring another adjuster.

Included with every Claims EVA placement.

Included with every EdgeOS sprint

EdgeOS COO Advisor

A Fortune 500 COO Backing Your Ops Manager

EdgeOS COO Advisor is the AI brain behind your EdgeOS Operations Manager — trained on real business processes used to scale companies from $1M to $100M. Your Ops Manager doesn't guess. They install proven systems with a senior operator on call.

Workflows & SOPsPlaybooksRoles & ScorecardsL10 MeetingsQuarterly CompassMemos & Decisions
edgeos.edgevirtualassistants.com
EdgeOS COO Advisor — AI operations advisor
Your AI COO, On Demand screenshotCOO Advisor

Your AI COO, On Demand

Strategy, growth, and operations advice trained on what actually scales companies from $1M to $100M. Ask anything about constraints, hiring, or revenue plans.

Your Company's Operating Brain screenshotCompany Intelligence

Your Company's Operating Brain

Ask anything about how your company operates. Answers come from your documented playbooks, memos, SOPs, and company data — not generic guesses.

A Bench of Specialist Operators screenshotSpecialist Agents

A Bench of Specialist Operators

Workflow, Playbook, Role, Scorecard, Meeting, Compass, and Memo agents — each focused on installing one part of a real operating system.

Operator-Grade Advantage

$1M to $100M business systems, on tap.

  • Your Ops Manager installs SOPs, scorecards, L10s, and playbooks using frameworks proven on companies scaling past 8 figures.
  • The COO Advisor knows your company — your financials, sales, ops, and team — so advice is specific, not generic.
  • Break through constraints faster: lead acquisition, hiring, cash flow, throughput — with a senior COO in their pocket every day.

Included with every EdgeOS Operations Manager engagement.

New Edge add-on for EVAs

AI Agents & Code Workspace

Give your EVA an AI Agents & Code workspace so they do the work of a small team.

For Edge clients who want to automate busywork, build agentic workflows, and code the tools they need to grow their business.

Activates in days, not months Works on top of your current stack Owner approves every workflow

01 · The 3-part system

One EVA. Three layers of AI working in sync.

Not one tool — three. Chat for instant answers, an agentic workspace for recurring multi-step jobs, and a coding agent for everything custom.

01Chat

AI Operator

Day-to-day work, on demand

Writing emails, analyzing documents, summarizing claims, drafting scopes, building checklists, and answering “what do we do next?” questions.

  • Draft client emails
  • Summarize claims
  • Build checklists
  • Scope drafts
Most used
02Multi-step jobs

AI Agentic Workspace

Longer, recurring workflows

Runs multi-step jobs end-to-end: research, pulling data from the systems your business already uses, and executing recurring processes without hand-holding.

  • Cross-system research
  • Data pulls
  • Recurring jobs
  • Workflow execution
03Code & integrations

AI Engineer

An agent that operates a computer

A terminal-based agentic coding tool that goes far beyond “coding.” Used for data pipelines, automation scripts, scraping, API orchestration, and document processing.

  • Data pipelines
  • Automation scripts
  • API orchestration
  • Document processing

Your EVA orchestrates all three. You get the output — not the prompt engineering.

02 · Fit & pricing

Who this is for (and not for).

Perfect if…

  • You're an Edge client and the bottleneck on Lead acquisition, Sales, or Fulfillment.
  • You already have an EVA placed through Edge and want more output without another hire.
  • You're willing to let your EVA wire your tools together and improve workflows.

Not a fit if…

  • You're not really using your EVA yet.
  • You don't want to adjust processes or approve new workflows.
  • You expect a turnkey product with zero owner involvement.
Add-on priceMost popular
$497/ month

Per EVA. Activate the workspace for each Edge EVA on your account.

  • AI Operator (chat) included
  • AI Agentic Workspace included
  • AI Engineer (code) included
  • Training hub + coach support

Active Edge clients only · cancel anytime

Ready when you are

Give your EVA the workspace to run with.

Activate the AI Agents & Code Workspace and turn recurring busywork into systems that run themselves.

$497/mo per EVA · activate for each EVA on your account

Existing EVA keeps working EdgeOS sprint keeps working Both get faster & more effective

FAQs

Common questions

Switch between roles to see what matters for each.

Ready To Stop Letting Money And Time Leak Out Of Your Business?

Pick the call that matches your biggest bottleneck. We'll map exactly what your EVA can take over in the first 30 days.

Start in 7 days · 30-Day Activation Guarantee · No obligation · Roofing, Restoration, Public Adjusting only

Free Resource

Discover how a Virtual Executive Assistant can transform your time, productivity, and business.

Our FREE guide walks you step by step through delegation strategies, task systems, and proven workflows to help you operate like a true CEO.

  • Delegation playbook for owners
  • Task & workflow templates
  • Instant PDF download

The Guide

Virtual Executive Assistants

How-To Guide for Owners

📘 Free PDFInstant download